At Aligna, we want you to love every product you purchase. If you're not satisfied, we offer free returns within 30 days of delivery — no questions asked.
✅ 30-Day Free Return Guarantee
You have 30 calendar days from the date your item was delivered to request a return.
To be eligible:
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Items must be unused, in their original packaging, and in resellable condition.
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You must provide proof of purchase (order number or receipt).
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Returns must be requested within the 30-day return period.
📦 How to Start a Return
To initiate a return, please contact us at goaligna00@gmail.com with:
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Your full name
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Order number
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Reason for return (optional)
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Photos if the item is damaged or incorrect
We’ll respond within 1–3 business days with return instructions and provide a free return shipping label, where applicable.
💳 Refund Processing
Once we receive and inspect your return:
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A refund will be issued to your original payment method.
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Please allow 3–5 business days for us to process it.
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Bank processing times may take an additional 5–10 business days.
🚫 Non-Returnable Items
We do not accept returns for:
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Items that have been used, damaged, or altered by the customer
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Clearance or final sale items (if labeled as such)
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Orders returned after the 30-day window
⚠️ Lost, Damaged, or Incorrect Orders
If your item arrives:
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Damaged
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Missing items
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Incorrect
Please contact us immediately at goaligna00@gmail.com with your order details and photos. We will resolve the issue by offering a free replacement or full refund.
🔒 Return Abuse Policy
To protect our small business, we monitor return patterns and reserve the right to limit or deny returns in cases of misuse or fraud.
📬 Questions?
We’re happy to help. Contact us at
📧 goaligna00@gmail.com
